HarfangLab’s partner program aims to mobilize, invest in, and build loyalty among its cybersecurity ecosystem. This launch follows the nomination of Catherine Oudot in 2023 as Head of Channel France, charged with the mission of structuring the team and strategy of indirect sales at HarfangLab. As HarfangLab endpoint protection solutions are developed for MSSPs to deliver superior cybersecurity services and added value to customers, this new partner program embodies a strong strategic evolution for the company.
“With over 25 years of experience in IT channel, I’m deeply convinced that relationships are built, and grow stronger, over time through concrete actions. As a software publisher, our priority is not only to provide our partners top-notch solutions to improve their service delivery capacities. The true difference is made in the way we share knowledge, maintain relationships, and consolidate an ecosystem around tools and people. I am beyond proud today to bring our vision for mutual partnerships to fruition, and that is made possible thanks to an incredible team who is committed to our partners,” explains Catherine Oudot, Head of Channel at HarfangLab.
Three levels of partnership: Elite, Engage, Essential
To equip its partners with the keys to deliver the best quality of cybersecurity services to their clients, HarfangLab’s partner program makes skills development a priority through its extensive training program – HarfangLab Academy offers four training courses toward MSSP pre-sales engineers (administration, deployment, detection, and incident response), in addition to experience sharing, technical workshops, and other development opportunities. Individual support from a dedicated team composed of pre-sales, customer success managers, marketers, and channel managers reinforces this commitment. In-depth documentation, available on HarfangLab’s content platform, further bolsters partner autonomy.
Additionally, events aimed at uniting the ecosystem and systematically sharing best practices will also be regularly hosted, the first of which took place on October 17 for pre-sales experts.
Advantages and benefits, as well as the extent of collaboration with HarfangLab, are designated according to the three partnership levels:
- Essential
- Engage
- Elite
The partner program offers multiple perks, including rebates on new contracts, special offers, VIP invitations for market or HarfangLab events, leads sharing, marketing activities and joint communications, and enhanced technical support.
HarfangLab is renowned for on-premises environment deployment; a specific program is therefore available to partners specialized in private-cloud deployments.
A win-win partnership
For each partnership level, partners also commit to meeting specific requirements. For instance, to reach the highest level (Elite), HarfangLab partners must achieve a minimum number of POCs, of trained pre-sales engineers, and of supervised endpoints per year.
“Cybersecurity is a complicated technical topic that requires true expertise to address the reality of the threat landscape. This is why the focus on training and knowledge sharing is fundamental to our partner program. Gaining our peers’ technical support is critical so they can feel supported, helped, and understood at every stage, from pre-sales to deployment and solution management. I am personally dedicated to providing comprehensive support to our partners so they can be fully autonomous in managing our solutions,” says Léna Jakubowicz, pre-sales and channel solution engineer at HarfangLab.
HarfangLab already boasts more than 50 partners, all onboarded into the program. Each partner has dedicated access to the partner portal, enabling easy, rapid monitoring of ongoing opportunities and news.
This partner program is international and available to all HarfangLab MSSP partners.
More information: https://harfanglab.io/partners/
About HarfangLab
HarfangLab is a French cybersecurity company specializing in endpoint protection. HarfangLab builds technologies that anticipate and neutralize cyberattacks on devices and servers, while also providing a better understanding of your IT infrastructure for improved security. HarfangLab’s EDR software was the first EDR to be certified by ANSSI, and today protects hundreds of customers worldwide, including administrations, companies, and international organizations operating in highly sensitive sectors. HarfangLab’s solutions are distinguished by their openness, with solutions that integrate natively with all other security bricks; their transparency, as the data collected by the tools remains fully accessible; and the strategic autonomy they offer, as customers are free to choose their hosting mode: cloud, public, private, SecNumCloud, or their own infrastructure.